Terms & Conditions
Last Updated: 08 October 2026
1. ABOUT HOUSE OF MYSHA
Welcome to House of Mysha. By accessing or using our website and purchasing our products, you agree to be bound by these Terms & Conditions. Please read them carefully before placing an order.
2. WEBSITE USE
You agree to use this website only for lawful purposes and in a manner that does not interfere with the website, our business or the experience of other customers. We reserve the right to restrict or terminate access where necessary.
3. PRODUCTS & PRODUCT IMAGES
We make every effort to display our jewellery, colours, sizes and product details as accurately as possible. However, slight variations in colour, finish or appearance may occur due to lighting, photography, screen settings and the handcrafted or finished nature of certain products.
All product images, designs, descriptions, logos and content on the website are the property of House of Mysha and may not be copied, reproduced or used without our written permission.
4. PRICING & AVAILABILITY
All prices displayed on the website are in Indian Rupees (INR) and are subject to change without prior notice. Product availability may also change from time to time.
In the unlikely event that a product becomes unavailable after an order has been placed, we will contact you and provide an appropriate resolution, including a refund where applicable.
5. ORDERS & PAYMENTS
Once you place an order, you will receive an order confirmation through the contact details provided by you.
We reserve the right to cancel or refuse an order in cases of suspected fraud, incorrect pricing, product unavailability or other circumstances where fulfilment is not reasonably possible.
6. SHIPPING & DELIVERY
We aim to dispatch orders within the timeframe mentioned on our website. Delivery timelines may vary depending on the destination, courier partner, weather, holidays or circumstances beyond our control.
Once an order has been handed over to the delivery partner, delays caused by the courier or circumstances beyond our reasonable control may not be within our direct control.
7. CANCELLATION, RETURNS & EXCHANGES
Orders may be cancelled, returned or exchanged only in accordance with our Cancellation, Return & Exchange Policy.
Customers are requested to carefully review the applicable policy before placing an order.
8. DAMAGED OR INCORRECT PRODUCTS
If you receive a damaged, defective or incorrect product, please contact us within 24 hours of delivery with your order details and clear photographs/video of the package and product.
We will review the issue and, where applicable, arrange an exchange or credit in accordance with our policies.
9. INTELLECTUAL PROPERTY
All content on the House of Mysha website, including photographs, product designs, graphics, logos, text, branding and other creative material, belongs to or is licensed to House of Mysha.
Unauthorised copying, reproduction, modification or commercial use of any website content is prohibited.
10. THIRD-PARTY SERVICES
Our website may use third-party services such as payment gateways, courier partners, analytics tools and other service providers. Their services may be subject to their own terms and policies.
11. LIMITATION OF LIABILITY
House of Mysha will make reasonable efforts to ensure that the website and its information are accurate and available. However, we are not responsible for temporary website interruptions, technical issues or circumstances beyond our reasonable control.
Nothing in these Terms is intended to limit any rights or protections available to consumers under applicable law.
12. CHANGES TO THESE TERMS
House of Mysha reserves the right to update or modify these Terms & Conditions from time to time. Any changes will be published on this page with the updated “Last Updated” date.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in India. Any disputes shall be subject to the jurisdiction of the appropriate courts, subject to applicable consumer protection laws.
13. CONTACT US
For any questions regarding these Terms & Conditions, please contact us:
House of Mysha
Email: support@thehouseofmysha.com
Phone / WhatsApp: +91 922072250