Privacy Policy
Last Updated: 08 October 2026
1. OUR COMMITMENT TO YOUR PRIVACY
At House of Mysha, we respect your privacy and value the trust you place in us. This Privacy Policy explains how we collect, use and protect your information when you visit our website, place an order or interact with our services.
2. INFORMATION WE COLLECT
When you shop with us or contact us, we may collect information such as your name, phone number, email address, billing and shipping address, order details and other information you voluntarily provide. We may also collect basic information about your device and website activity, such as your IP address, browser type and pages visited.
3. HOW WE USE YOUR INFORMATION
We use your information to process and deliver orders, arrange payments and refunds, provide customer support, communicate with you about your purchases, improve our website and services, and share relevant updates, offers and new collections where permitted.
4. PAYMENT & TRANSACTION SECURITY
Payments made through our website are processed through secure, authorised third-party payment gateways. House of Mysha does not ordinarily store your complete card, banking or payment credentials on its own servers.
5. COOKIES & WEBSITE USAGE
Our website may use cookies and similar technologies to remember your preferences, keep your shopping experience smooth, understand how visitors use our website and improve our services. You can manage or disable cookies through your browser settings.
6. SHARING YOUR INFORMATION
We do not sell or rent your personal information. We may share necessary information with trusted partners such as payment gateways, delivery and logistics providers, website service providers and analytics or marketing partners, only when required to operate our business and provide our services.
7. MARKETING COMMUNICATIONS
With your consent, we may contact you through email, SMS or WhatsApp regarding new collections, offers, launches and other updates from House of Mysha. You may opt out of promotional communications at any time. Transactional messages related to your orders may still be sent when necessary.
8. PROTECTING YOUR INFORMATION
We take reasonable measures to protect your personal information from unauthorised access, misuse or disclosure. However, no online system or method of electronic transmission can be guaranteed to be completely secure.
9. DATA RETENTION
We retain your information only for as long as reasonably necessary to provide our services, maintain transaction records, resolve issues and comply with applicable legal and regulatory requirements.
10. THIRD-PARTY LINKS
Our website may contain links to third-party websites or services. House of Mysha is not responsible for the privacy practices or content of websites that we do not operate or control.
11. YOUR PRIVACY RIGHTS
Subject to applicable law, you may request access to, correction of or deletion of your personal information, withdraw consent for certain uses, or opt out of marketing communications. For any privacy-related request or concern, you can contact us using the details below.
12. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our business, services or applicable laws. Any updates will be published on this page along with the revised “Last Updated” date.
13. CONTACT US
For any questions, concerns or requests regarding your privacy, please contact us:
House of Mysha
Email: support@thehouseofmysha.com
Phone / WhatsApp: +91 922072250